Run a tighter operation without running yourself ragged.
PropCare automates the coordination tax — tenant intake, dispatch, follow-up, owner reporting — so your team scales the portfolio, not the headcount.
Trusted by PM firms and landlords across Canada
Built for the growing PM firm.
For PM firms done adding headcount to solve coordination problems. Scale the portfolio, not the team.
“Our team was spending 60% of their day fielding calls and chasing contractors. PropCare brought that down to under 10%.”
Your team is spending more time dispatching than managing.
Every maintenance request is a coordination chain — tenant, ticket, contractor, follow-up, owner report. Multiply that by hundreds of units.
The coordination tax is eating your team.
Every call is an interruption. Every email reroutes someone’s focus. Coordinators spend most of their time chasing status, not managing relationships.
Adding units means adding headcount.
Margins shrink as the portfolio grows. The unit economics don’t work when every property needs more coordinators to keep up.
Owners want reporting you don’t have time to build.
Custom monthly reports across portfolios eat hours. Owners ask for documentation you don’t have. You ship reports late or skip them.
Your team starts with organized information, not raw complaints.
Requests come in by phone, text or app. Sara categorizes, prioritizes and writes the work order before your team sees it — issue identified, urgency assessed, ready to dispatch.
- AI handles 89% of resident inquiries autonomously
- Structured work orders with photos, priority, and context
- 34-minute average AI response time
- Calls and SMS unified in one inbox per property
One dashboard for every property you manage.
Occupancy, pending maintenance, rent roll and open issues across every property you manage. Add properties and invite managers and tenants in minutes.
- Multi-property portfolio management
- Assign property managers per property
- Track occupancy, rent roll, and issues at a glance
- Quick Access to Residents, Managers, and Trades
Complete audit trail — every message, every channel.
Every call, SMS and manager action logged in one timeline. One-click PDF exports for owners. What was said, when, and by whom — every property, every channel.
- Full message history across calls and SMS
- Timeline View and Table View for every property
- One-click PDF export for owner reporting
- Filter by person, property, date range, or channel
AI that diagnoses before you dispatch.
Sara reads tenant photos and delivers a structured diagnosis — issue type, severity, urgency, likely cause, repair complexity. Trades get complete work orders; owners get documented evidence.
- 99% AI issue detection confidence
- Visual severity scoring (High / Medium / Low urgency)
- Likely cause and repair complexity included
- Before photos stored and timestamped automatically
Real people. Real results.
Property management companies across Canada who scaled their portfolios without scaling their teams.
"Our team was spending 60% of their day fielding calls and chasing contractors. PropCare brought that down to under 10%. We focus on growing the business now, not putting out fires."
"The AI triage alone is worth it. My phone doesn’t ring at midnight anymore. PropCare knows what’s actually urgent and routes everything else automatically."
"We added 60 units without hiring anyone new. PropCare absorbed the coordination load completely. It’s the only way we could have grown that fast."
Scale without the coordination tax.
Set up in 15 minutes. Cancel anytime.