Warranty coordination, solved.
A Tarion-compliant warranty workflow — intake, deficiency tracking, trade dispatch and full documentation — at a fraction of a warranty coordinator’s cost.
Trusted by PM firms and landlords across Canada
“Warranty coordination used to require a dedicated admin at $7,500 a month. PropCare replaced that entirely.”
Built for the modern builder.
Tarion compliance, deficiency tracking, and homeowner communication — all in one place. PropCare turns warranty from a cost center into a documented, defensible process.
Warranty is eating your margin.
Each home you deliver becomes a multi-year support contract. Without structure, every call, message, and trade visit chips away at profitability.
Documentation gaps that come back to bite.
A homeowner remembers a conversation. You don’t have a record. Now it’s a Tarion claim and you’re scrambling to reconstruct the timeline.
Trade coordination that drags on for weeks.
Three texts to the plumber, two emails to the electrician, one missed call from the homeowner. The deficiency stays open and the homeowner is unhappy.
Admin per home that doesn’t scale.
Adding a warranty coordinator at $7,500/month for every 50 homes destroys unit economics. You can’t hire your way out of this.
Every deficiency tracked. Every trade dispatched.
Homeowners report by call, SMS or app. Sara logs photos, dispatches your trades with structured work orders and documents every step to resolution.
- Photo intake + AI severity scoring per deficiency
- Structured work orders dispatched to preferred trades
- Full timeline from report to verified resolution
- Exportable documentation for every claim
Warranty workflows that run without you.
Set the rules once per project; PropCare runs them.
- Initial photo request when AI confidence is below 85%
- Automated trade quote collection
- Auto-selection of the best trade
- Reminders for trades and managers when timelines slip
Keep homeowners informed without the phone calls.
Move-in info, maintenance windows, seasonal reminders — drafted in your voice, sent to all homes or a few. You review, PropCare sends.
- AI-drafted announcements in your voice
- Target all homeowners or specific units
- SMS + email delivery, read receipts tracked
- Template library for recurring notices
Every interaction logged. Every dispute defensible.
Every call, SMS and action, timestamped and exportable. When a homeowner disputes a timeline, you have the record — one click to PDF for Tarion or legal.
- Timestamped record of every interaction
- One-click PDF export for Tarion submissions
- Filter by homeowner, home, date range, or channel
- Audit-ready chronology for every deficiency
Real people. Real results.
New-home builders across Canada who turned warranty from a cost center into a managed process.
"The warranty coordination used to require a dedicated admin at $7,500 a month. PropCare replaced that entirely. The homeowners love getting instant responses, and I have documentation for every interaction."
"Tarion documentation used to be a nightmare. Now every interaction is timestamped and exportable in seconds. We’ve closed deficiencies 60% faster."
"The homeowner portal cut our call volume in half. People can check status, submit photos, and see what the trade is doing without ever calling us."
Replace your warranty coordinator.
Tarion-ready. Set up in 15 minutes.