Customer stories

What changedafter PropCare.

Real operators, in their own words.

Featured story
Gray Century Properties logo
Gray Century Properties
Small property management firm
Segment
Property management firm
Most useful so far
Rent tracking
Also using PropCare for
Maintenance and tenant document filing

Rent that reconciles itself, documents that file themselves.

Gray Century Properties manages rentals for multiple owners. Month-end meant logging into the bank to match e-transfers by hand; leases and insurance documents lived in email threads.

Before
  • Logging into the bank from the 31st to the 1st every month to reconcile rent by hand
  • Leases and tenant insurance documents emailed around and filed manually
With PropCare
  • Every incoming e-transfer is captured, matched to the tenant and queued for one-tap approval
  • Emailed leases and insurance documents are filed to each tenant’s profile automatically

For the first time in years, I didn’t have to log into my bank account from the 31st to the 1st of the month to do reconciliations. The solution captures every e-transfer rent payment that comes in, matches it to the tenant and just prompts you to approve it.

I also love that when we email lease agreements and tenant insurance documents to landlords, the system matches and stores them on each tenant’s profile.

I’m loving every part of this solution and wondering how we coped without PropCare all this while.

CE
Chijioke (CeeJay) Egbuogu
Property Manager · Gray Century Properties
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