Your home, maintained without the hassle.
Submit a request, get an instant response, and know exactly where things stand. PropCare keeps you in the loop without the phone tag.
Trusted by PM firms and landlords across Canada
“I submit a request and within minutes the diagnosis is done and the trade is dispatched. I always know where things are.”
Built for modern homeowners.
Whether you rent or own a new build, PropCare turns property issues into resolved tickets — fast, transparent, and documented.
Property problems shouldn’t be a waiting game.
Reporting an issue. Waiting for a callback. Wondering if anyone’s handling it. PropCare ends the silence.
Submitted and forgotten.
You leave a voicemail or send an email. Days pass. You re-send. You wonder if anyone’s seen it.
No idea where things stand.
Is a contractor coming? When? Did the manager see your photo? You shouldn’t have to call to find out.
Conversations vanish.
When something flares up months later, nobody has the original photos, timeline, or details. You start over.
Report issues in seconds. Get acknowledged immediately.
Call, text or use the app. You get immediate confirmation your request is logged — 24 hours a day.
- AI answers calls and SMS 24/7
- Immediate confirmation of every request
- 34-minute average AI response time
- No phone tag with property managers
Your issue is understood before anyone visits.
Sara reads your photos and diagnoses the issue — type, severity, urgency, likely cause — before anyone visits. The right trade arrives with the right parts, first time.
- Photo-based AI diagnosis
- Severity and urgency assessed automatically
- Right trade dispatched the first time
- Fewer return visits
Every interaction. One place. Always accessible.
Every message, call and status update about your home, from request to resolution. You always know what happened, who said it, and when.
- Complete timeline per home
- Photos and status updates preserved
- Filter by issue, date, or channel
- Available anytime through the homeowner portal
Stay informed about your building.
Maintenance windows, seasonal notices, building updates — sent straight to you by SMS or email. No missed lobby postings.
- Get notices by SMS or email
- No more missed lobby postings
- Read receipts let your manager confirm delivery
- Searchable history of every notice
Real people. Real results.
Renters and new-home owners across Canada who get faster answers — and more peace of mind — with PropCare.
"I submit a request and within minutes I have a diagnosis. The trade arrives prepared. I don’t spend my Saturday on hold with my property manager."
"Before PropCare, I’d call my manager three times before getting a callback. Now I text once and I’m updated until it’s fixed."
"Every interaction with my builder is logged. When something came up six months after move-in, the history was right there."
A better way to manage your home.
Reach your property manager 24/7 through PropCare.